Carmozo privacy policy

  • We may update this Privacy Statement from time to time as our services are continuously improving and expanding. If we update this Privacy Statement, we will post the updated User Policy on this page. The revised terms will take effect when they are posted and any changes that we make to this Privacy Statement become effective, your continued use of the Site/Mobile app after such time will signify your acceptance of the new terms.
  • We are not responsible for the privacy policies or the content of any other web sites to which link to our site. By clicking on a link, logo or other item, please note that you may no longer be on the Carmozo website/mobile application.
  • If you register to opt-in any of the Carmozo services, we collect and store information that specifically identifies you or your account (“Personally Identifiable Information”). This Personally Identifiable Information is limited to the information necessary to transact business. So we request you to make sure the information is up-to-date.
  • We do not rent or sell our Users’ Personally Identifiable Information to third parties.
  • Occasionally we may conduct online user surveys to collect information about our users’ preferences. These surveys are optional and if you choose to respond, your responses will be kept anonymous.
  • We offer users to make online payment with their credit/debit cards and wallet. If you make use of the payment System, we shall collect your credit card number and/or other entered financial institution information and will use that information to bill your service charge fee and/or to perform the billing operation with trusted payment providers. We believe that these trusted payment provider companies do not retain, share, store, or use Personally Identifiable Information for any secondary purposes.
  • We may send you push/email communications including information that we may think may be of interest to you. You may opt out of receiving these marketing emails, by clicking on the unsubscribe link in any marketing email you receive from us.
  • Work orders placed on Carmozo are completed by third-party service centres. We share your car details, email addresses and phone numbers to them. These service centres are not allowed to use personally identifiable information except for the purpose of providing the requested services.
  • We shall use commercially secure methods using SSL (Secure Sockets Layer) to keep personally identifiable information securely in our files and systems. However, we cannot guarantee the security of your personally identifiable information as it goes through Internet. As such, we encourage you to be caution in determining what information you disclose via the Internet.
  • We keep your personally identifiable information until your account is terminated. To terminate account, contact our Customer Service as indicated on our contact page. If you terminate your account, your personally identifiable information cannot be recovered. After termination of your account, your personally identifiable information may remain on our archived database and records for a reasonable time as residual information. This information will be used only for internal record keeping and legal compliance but not for any business development purposes. We will maintain information on users who have been removed due to violating any of our policies.
  • We don’t share your personally identifiable information with anyone. However, we may need to disclose your Personally Identifiable Information only when required by law or a court order or legal process.
  • If you choose to refer a friend to Carmozo Service, we will ask you to provide your friend’s email address and telephone number. This information will be used only to send a one-time message to your friend inviting him or her to register with the Service.
  • If you have any questions about this Privacy Statement or the practices of this site, you may contact us at
  • Privacy policy last updated on January 8,2016

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